Are you really available 24/7?+
Yes! Real people answer our phones around the clock, 365 days a year. Emergency service dispatches immediately any time, day or night. Not an answering machine — genuine 24/7 availability.
How quickly can you respond?+
Emergency service within 60 minutes in Penticton, under 30 minutes for most areas. Quote requests answered within 2 hours during business hours. Same-day service often available.
Do you serve both residential and commercial?+
Absolutely! We serve homes, businesses, and everything in between throughout Penticton and the South Okanagan.
Are you licensed and insured?+
Fully licensed with complete liability and WCB coverage. All insurance certificates available upon request. Your property is protected.
Do I need to provide cleaning supplies?+
No! We bring all professional equipment and commercial-grade products. You don't purchase or store anything. Eco-friendly products available upon request.
What if I'm not satisfied?+
Contact us within 24 hours and we'll return to re-clean any areas you're unhappy with at no charge. Satisfaction guaranteed on every job.
How do you charge?+
Based on property size, service type, and frequency. Transparent quotes provided upfront with no hidden fees. You know exactly what you're paying.
Can I schedule recurring service?+
Yes! Weekly, bi-weekly, monthly, or custom schedules available. Same team every visit for consistency. Cancel or pause anytime without penalty.
Do you work weekends and holidays?+
Yes — 24/7 availability includes weekends, evenings, and all holidays. We schedule around your life and business needs.
What areas do you serve?+
Penticton, Naramata, Summerland, Okanagan Falls, Oliver, Osoyoos, and surrounding South Okanagan communities.